FREQUNETLY ASKED QUESTIONS

Kathmandu's Himalayan Cheese Yak Chew is an all-natural dog treat made with 100% natural ingredients.

We are passionate about providing the best nutrition for your four-legged friends and
are committed to creating natural, healthy, and safe food that they will love.

Our FAQ section is full of helpful information about our product, so take a peek and find out what
makes Kathmandu's Yak Chew unique. We guarantee that your pup will be happy and healthy with every bite.

What are Himalayan Yak Chews?

Himalayan Yak Chews are 100% natural, long-lasting dog chews made from just two ingredients — yak milk and lime juice. They're vet-approved and completely free from artificial additives, preservatives, and chemicals. As your dog chews, it also naturally helps clean teeth and reduce plaque. Once it wears down to a small size, simply microwave it into a crunchy yak puff treat — zero waste, maximum value.

Kathmandu's Natural Dog Chew is produced using an ancient recipe of the people living in the high altitude of Nepal (Himalayas). The smaller variant of this hard cheese, locally known as Churpi, is still used as a protein-supplemental human chew in the Himalayas and is free of chemical preservatives and foreign additives. Our dog chew is a larger variant of Churpi that keeps your dog happy and busy for hours.

Most dogs need several chewing sessions to finish a single yak chew, even if they're aggressive chewers. Unlike many other chews, ours never lose their flavor, so your dog stays engaged for longer-lasting enjoyment.

Yes! Made from 100% natural, single-ingredient sources with no artificial colors, flavors, chemicals, or preservatives, our chews are highly digestible. They're designed to soften and break down gradually as your dog chews — rather than splintering like many rawhide or bone-based alternatives.

No! Since our chews contain no artificial dyes, they won't leave any color or stains behind. They're completely mess-free and safe around your pet's fur, carpet, bedding, and furniture.

Yes! We offer multiple sizes so you can choose the right fit for your dog's breed and chewing strength. As with any chew, select an appropriate size and supervise your dog while chewing — especially puppies and powerful chewers.

We offer 7 sizes to match your dog's weight, so every pup gets an appropriately-sized chew:

Small(1-1.5oz) - Under 15lbs

Medium(1.9-2.3oz) - Under 30lbs

Large(3-4oz) - Under 55lbs

X-Large(5-6oz) - Under 80lbs

Jumbo(6-7oz) - Under 90lbs

Mega(7-8oz) - Under 100lbs

XXL(8-10oz) - Over 100lbs

If your dog is between sizes or a particularly aggressive chewer, we recommend sizing up for a longer-lasting chew. As always, supervise chewing sessions regardless of size.

Our Chew provides a hygienic and safe option compared to bones and other chewing treats for dogs. Like similar products, including chews, rawhide, or bones, there is a risk of choking if swallowed and a possibility of breaking or chipping a tooth. It is essential to always supervise your dog during chewing activities and ensure they have access to plenty of water. If you observe any potential risks, stop using the product immediately.

Store in a cool dry place. Do not refrigerate.

Yak Chew Nuggets are bite-sized, long-lasting chews perfect for dedicated chewing sessions.
Himalayan Yak Cheese Topper is a powdered form you can sprinkle over your dog's regular food for added protein and flavor.
Crunchy Yak Cheese Puffs are light, crunchy treats — the same puffed texture you get when you microwave leftover chew pieces, now available ready-to-serve.

We process orders quickly, with 99% shipping within 24 hours (one business day). You'll receive a tracking number as soon as your package ships. If you haven't received tracking information within 2 business days of placing your order, please email us at info@kathmandus.com.

Absolutely — we back every purchase with a 100% money-back guarantee. Once we receive your returned product, we'll issue a full refund of your original purchase amount.

Yes — just email us at info@kathmandus.com with subject line "Custom Order Inquiry" and we'll be glad to help.

Yes, you can cancel at no cost as long as the order hasn't shipped yet. If it's already on its way, simply use our hassle-free return process for a full refund.

Of course! Email us at info@kathmandus.com, and our team will be happy to assist you.

Please refer to this page: Refund policy or simply email us at info@kathmandus.com

Please refer to this page: Legal disclaimer . If you have more questions, simply email us at info@kathmandus.com